The Eat Fit loyalty programme
Every time you eat with us, you earn E-Points. Then, you use the points to save on your next orders.
How it works
Create your account.
Membership is automatic and free.
Earn E-Points
with every purchase and for every review you leave.
Use them on your next order
and saves on the total amount.
More than meals
More flavour in your meals
Benefits with every purchase
A simple way to eat well every day
Frequently Asked Questions
Have questions about E-Points? Find the answers here.
Who can participate?
All customers with a registered account automatically participate. If you don't have an account yet, create one here — it's free. Purchases made without an account do not earn E-Points.
How do I earn E-Points?
When you shop, you earn 5 E-Points for every €1 spent on products. You can always see how many points you earn on each product page.
When can I use the E-Points I earned?
The E-Points from a purchase become available once the order has been delivered. Therefore, you can use them starting with your next order.
How much is each E-Point worth?
Each E-Point is worth €0.01.
How do I use my E-Points?
In the cart, choose how many E-Points you want to use and the discount is applied automatically.
Is there a limit per order?
You can use up to 10,000 E-Points on each order.
Can I combine E-Points with discount coupons?
Yes.
Where can I check my balance?
In your account, in the “My E-Points” section.
Do E-Points expire?
Yes. E-Points expire if you go 6 months without buying or using points.
What happens if I cancel an order?
The E-Points earned with this order are removed. If you used E-Points on this order, they are returned to your account.
Can I return products paid for with E-Points?
The same rules apply as for any other order. As these are frozen food products, we do not accept returns if you change your mind. If any product arrives damaged or different from what you ordered, we will resolve the issue in the same way we would for a regular order. See our Returns and Refunds Policy.
Can I transfer my E-Points to someone else?
No. E-Points are personal and non-transferable and cannot be exchanged for money.
What happens to my E-Points if my account is closed?
Accumulated E-Points are lost and cannot be recovered.
I had E-Points on the old website. Where are they?
Your balance has been transferred to the new site. Log in to your account using the same email address to view it.
Can the programme change?
We may change or discontinue the programme at any time by giving 30 days’ advance notice. Any E-Points you have already earned will remain valid until their expiry date.
